Return Policy

Refund Policy

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Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. If a bodyboard has been plugged it can not be returned.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Bodyboard that has been plugged
Gift cards
Downloadable software products


To complete your return, we require a receipt or proof of purchase.


There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@nomad.com.au.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@nomad.com.au and send your item to: Nomad Bodyboards, 31 / 200 Canterbury Road, Bayswater VIC 3153, Australia.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: Nomad Bodyboards, 31 / 200 Canterbury Road, Bayswater VIC 3153, Australia

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.


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Our story

Nomad Fun Park features two of Nomad’s elite riders, DK supremo Matt Lackey and 3 x Australian ABA Champion Lachlan Cramsie, as they travel to the Philippines to surf the country’s famous right, while also going off track in search of one of the island chains hidden secrets, a perfect undiscovered left-hand break.Epic Lefts and Rights……..

Welcome to the Nomad Fun Park.

The infamous Nomad Chopper.

Find out the story about this session on the Close Out Podcast Episode 2

https://www.thecloseout.com.au

PLENTY OF TECH


QUAD EXHAUST CHANNELS
The ultimate in next generation tech for speed and power. The Exhaust Channel system flushes water through the channel system giving you more drive down the line and speed into turns.

Precision Recoil Stringer™

Precision Recoil Stringer™ also known as PRS is a tapered carbon fibre stringer. The PRS is wider and stiffer at the tail of the board, and becomes narrower and more flexible as it gets closer to the nose of the board. This stringer works with the core adding spring like recoil in the nose while maintaining stiffness in the tail, the perfect combination for board projection.

Ultimate QUAD PREMIUM PP - Crescent Tail - Nomad Bodyboards